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Diabetes Service


Not just an
insulin pump

When you purchase an insulin pump from Air Liquide Healthcare, you get more than just a pump.

Rapid patient-focused delivery

Delivery of insulin pumps and consumables to any UK location within a one hour delivery slot.

Expert training

Education and support provided to the customer and Healthcare Professional from the start and throughout the lifetime of the pump.

Patient-centric support

24 hour telephone support through our UK based Customer Care Team. We have two dedicated UK Customer Care call centres supporting over 40,000 patients and Healthcare Professionals.

Four year limited warranty

If you need a replacement pump and are within our nationwide coverage area, we'll get you one right away.

Travel support

If you are travelling outside of our replacement area, don’t worry, we've got you covered.

Got any questions?

Talk to us for more information: 0800 012 1560

24 hours a day, 365 days a year or email us

Try the t:simulator™ app for free today

To download the app visit:

t:slim X2™ and Basal-IQ™ Training Module

PDF iconDownload Air Liquide Healthcare Basal-IQ Patient Training (2.61 MB)

Basal-IQ™ and Dexcom G6 Update Statement 12.09.2019

PDF iconDownload Announcement from Air Liquide - Basal-IQ and Dexcom G6 Update 12.09.2019.pdf (464.6 KB)

Important Product Ordering Information Regarding the Dexcom G5

PDF iconDownload Ordering Information Regarding the Dexcom G5 (179.2 KB)