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Planning well in advance (at least 6 - 8 weeks) is the most important thing you can do to travel successfully as you may need to contact your healthcare professional, travel provider, accommodation and Air Liquide Healthcare

Going away in the UK

To arrange for your oxygen equipment to be delivered to your holiday destination you should contact the Patient Support Team at least 3 working days before you plan to travel.

Email address:

Before contacting the Patient Support Team you should contact your:

  • Healthcare professional to discuss your holiday plans
  • Planned holiday destination to gain permission for your oxygen equipment to be delivered and stored in the accommodation

If you are travelling by public transport you should also contact the transport company to inform them you will be carrying oxygen.

To ensure you have not forgotten anything please use the British Lung Foundation (BLF)  Going on Holiday Checklist


Taking the same home oxygen equipment on holiday?

If you require the same equipment on holiday that you use at home, you do not need a new Home Oxygen Order Form (HOOF)

You will need to call the Patient Support Team and provide the following information:

  • The full holiday destination address (including post code)
  • The start and end dates of your holiday
  • Any booking references or the name under which the reservation has been made
  • Contact details for somebody who can take receipt of your oxygen equipment before you arrive at your destination
  • A mobile number if possible

Taking different or more equipment on holiday?

You will need to contact your healthcare professional

If you require different or additional equipment for your holiday you will need to contact your healthcare professional and ask them to send a new Home Oxygen Order Form (HOOF). This should be sent to Air Liquide Healthcare at least 3 working days before you plan to travel.


Confirming your holiday

We will write to you to confirm your request for your holiday supply

If you are travelling outside of an Air Liquide region we will tell you who the supplier will be. The supplier will then make delivery arrangements directly with you.

If you have not received confirmation of your holiday the day before you travel, you should contact the regional supplier responsible for delivering your holiday equipment.


Travelling to and from your destination

If you use portable oxygen equipment.....

REMEMBER to take enough portable oxygen for your journey to and from your holiday destination and bring it home with you to return it to Air Liquide Healthcare..

Travelling Abroad

Air Liquide Healthcare is not able to arrange oxygen for you outside of the UK or for your flight

If you are travelling in the EEA (European Economic Area) we recommend that you apply for an EHIC (European Health Insurance Card).  Call 0845 6062030 or visit to apply.

Other useful contacts and websites include:

The Department of Health:
0207 210 4850

The British Lung Foundation
03000 030 555

The NHS Choices website Healthcare Abroad section:

Before booking a holiday outside of the UK you should always discuss your plans with your healthcare professional.

You should NEVER take the equipment supplied by Air Liquide Healthcare outside of the UK.